Online Services and Appointment Guide
Before you book an appointment to see a Clinician, please remember that your local pharmacy can now help with lots of minor ailments including:
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Mild Eczema |
Coughs |
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Colds |
Constipation |
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Hay Fever |
Allergies |
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Headaches |
Earache |
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Diarrhoea |
Threadworms |
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Period Pain |
Thrush |
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Athlete’s Foot |
Nappy Rash |
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Teething |
Head lice |
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Sore throat |
Conjunctivitis |
Booking an appointment with the GP or Nurse Practitioner has never been easier; sign in to your online account, either on a computer/laptop or a mobile phone app. A percentage of GP and Nurse Practitioner appointments are released in advance and solely online. All of these appointments are now 15 minutes long. We know you will find the convenience of booking and cancelling appointments a huge advantage.
However please note persistent failure to comply with this guidance may result in the removal of your online access to book appointments.
Remember:
- It is really helpful if you add a brief summary of why you need to be seen
- To cancel any appointments online if you no longer need it!
Our GPs are Dr R Bhateja, Dr C Causer, Dr G Catterall, Dr C Evelyn-Edwards, Dr N Leung, Dr I Minay.
Our Nurse Practitioners are Pema Brown, Rachael Guy-Hawthorn and Fiona Jones who can triage/treat the following minor ailments/conditions:-
|
Condition |
Guidance |
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Abdominal |
Diarrhoea, vomiting, constipation, urinary tract infections |
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Ear, nose & throat |
Sore throat, chest infection, swollen glands, tonsillitis, common cold, flu-like symptoms, blocked nose, hay fever, earache |
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Eyes |
Conjunctivitis, stye, sticky or dry eyes |
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Muscular/skeletal |
Sprains, acute back pain |
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Neurological |
Headaches, dizziness, Bell’s palsy |
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Respiratory |
Coughs, COPD/asthma exacerbation |
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Skin |
Chicken pox, scabies, rash/allergic reaction, eczema, Scarlet fever, Warts/verrucae, fungal infections, cellulitis, acne, sunburn, insect bites/stings, burns/scolds, lacerations and small wounds, skin infection |
|
Women’s Health |
Vaginal discharge, thrush, herpes |
PLEASE NOTE: Nurse Practitioners cannot see Children under 3 years old, pregnant ladies or mental health.
If you do not require an appointment with a GP or Nurse Practitioner, there is a guide below to inform you which clinician you need to book with. Depending upon your problem, the guide will also provide you with the required length of time the appointment will take.
Appointments - Who to book with
Please see below for a comprehensive list of the services that our clinicians provide. Please be aware that you may be asked to rebook if you book an appointment with a doctor for any of the reasons below. For any other problem not listed please contact the Practice on 023 9285 1199and select option 5
|
Condition |
Who to book with |
Guidance |
|
Ambulatory blood pressure |
HCA Jayne Hoare |
Invitation to book 20 minute face to face appointment |
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Antenatal |
Midwife Caroline Weeks |
Book into dedicated clinic, always held at our Southsea Medical Centre |
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Asthma review |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 20 minute face to face appointment |
|
Baby 8 week check |
General Practitioner/Nurse |
Invitation to appointment only |
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Blood Test & Blood pressure (only book when referred) |
Healthcare Assistants (HCA) Emma Fleming or Jayne Hoare |
A fasting blood test is no food for 12 hours prior to test. Drink plenty of water; only black tea or coffee allowed (with NO sweetener/sugar) |
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B12 |
Healthcare Assistants (HCA) Emma Fleming or Jayne Hoare |
Book face to face appointment (Nurse ONLY if initial ‘loading’ dose) |
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CHD/CVA/IHD/TIA review (Stroke & Heart) |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 20 minute face to face MORNING appointment. Fasting blood test is required at the appointment |
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Child vaccinations |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book into dedicated clinic, always held at our Southsea Medical Centre |
|
Contraception |
Complete a Pill Questionnaire in Practice or on your online account and submit to the Practice. |
Do not make an appointment (Nurse) unless you have not been seen for over a year |
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COPD review |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 20 minute face to face appointment |
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Diabetic review |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 20 minute face to face appointment. Blood test is required prior to appointment |
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Diabetic new diagnosis |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 30 minute face to face appointment |
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Dopplers |
Nurse Practitioner Pema Brown |
Invitation/referral only. Book 60 minute appointment |
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Dressings |
HCA Emma Fleming (following prior assessment by Practice Nurse Jana Gjolla or Victoria Swift) |
Book 20 minute face to face appointment |
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ECG |
Healthcare Assistants (HCA) Emma Fleming or Jayne Hoare |
Invitation to book 20 minute face to face appointment |
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Hypertensive new diagnosis |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 20 minute face to face appointment. Bring urine sample |
|
Medical (Private, HGV, Occupational Health, Employer etc) |
Contact the Practice for advice on 023 9285 1199 or use eConsult or Services facility on our webpage |
Do not make an appointment with Practice. We will contact you to offer an appointment |
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Minor surgery (cyst/benign small skin lesion removal, joint injections) |
Dr I. Minay |
Book 40 minute face to face appointment |
|
NHS Health Check (only book when invited) |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 20 minute face to face appointment Blood test is required prior to appointment |
|
New Patient Screening |
Healthcare Assistants (HCA) Emma Fleming |
For newly registered patients. 20 minute appointment. Bring urine sample |
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Pessary (uterine) |
Dr C. Evelyn-Edwards |
Book double appointment |
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Postnatal |
General Practitioner |
Invitation to appointment only |
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Routine Injections (non Travel) Depo, Denosumab, pneumococcal, Prostap, Whooping cough |
Practice Nurse Jana Gjolla or Victoria Swift (Flu, shingles and B12 with HCA) |
Book face to face appointment |
|
Smear |
Practice Nurse Jana Gjolla or Victoria Swift |
Invitation to book 20 minute face to face appointment |
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Spirometry (breathing test) |
Healthcare Assistants (HCA) Emma Fleming or Jayne Hoare |
Invitation/referral only. Book 60 minute appointment (Test undertaken in 3 parts) |